INSTANT DIGITAL DOWNLOAD | BOOK PLUS SAMPLE POLICIES AND PROCEDURES
RTP® Exception Processing Package
The plain-English book on RTP® exceptions and the Request for Return of Funds, plus a complete set of sample policies and procedures your team can adapt. Built from the current RTP® Operating Rules, Participation Rules, Message Specifications and TCH® interpretations.
Run both networks? Get the RTP® and FedNow® packages together for $499 and save $99.
Get the RTP® Package: $299Built for the people who work RTP® exceptions
A payment on the RTP® network is final in seconds, so when it goes wrong your team has to know exactly which message to send, what the rules require, and how fast. This package is written for payment operations and exceptions staff, their managers, and the compliance, fraud and risk professionals who write the policies everyone else follows, whether you send, receive, or both.
What's inside
The Book (86 pages)
RTP® Exception Processing and the Request for Return of Funds. Fourteen chapters in four parts, with From the Rules quotes, plain-English definitions, The Professor's Take, realistic Apply What You Learned cases, and Check Your Understanding questions with an answer key.
Sample Policies and Procedures (58 pages)
One governing policy and 23 adaptable procedures, color-labeled for the Sending Participant side, the Receiving Participant side, and both sides. Each has a control block, numbered steps, Review Decision boxes and Key Control boxes your examiners and auditors will look for.
Tools, Forms and Checklists
The exception message map, code tables, clocks and deadlines at a glance, adoption and approval records, verification sources, and a procedure toolkit your institution may adapt for internal use.
Every RTP® exception, from the first message to the money moving back
The book explains the rule and the reason behind it. The samples turn it into written procedures your institution can review, adapt and adopt. Together they cover:
- How RTP® exceptions work: finality, the exception message map, and accept, reject, accept without posting and time-out
- The Request for Return of Funds: sending it, building it with the right IDs and reason codes, receiving and responding, returning funds, and resubmitting
- Fraud, warranties and indemnity: fraud codes and reporting, Request for Payment warranty claims, optional and rule-based indemnity
- New payment types: the exceptions OBO, IDS and OLO payments add
- Putting it into practice: building your policies and procedures, FAQs and lessons learned
Frequently asked questions
What exactly do I receive?
Who is licensed to use it?
Is it current with the rules?
Can we use the sample procedures as written?
We run both RTP® and FedNow®. Is there a discount?
Run both networks? Get the FedNow® package too and save $99
The FedNow® Exception Processing Package mirrors this one for the other instant payment rail, so your team works exceptions the same way on both. Get both packages together for $499 instead of $598.
See what is in the FedNow® package
Get Both Packages: $499 (Save $99)Be ready before the next RTP® exception lands
Download the RTP® Exception Processing Package and give your team the rules, the reasons and the written procedures in one place.
Get Instant Access: $299This publication is educational and does not constitute legal, regulatory, or compliance advice. The sample policies and procedures must be reviewed by your institution's legal, compliance and risk professionals before use. RTP® and TCH® are registered service marks of The Clearing House Payments Company L.L.C. FedNow® is a registered service mark of the Federal Reserve Banks. Payments Professor is not affiliated with, sponsored by, or endorsed by The Clearing House or the Federal Reserve.
